Privacy Policy

Effective Date: August 1, 2025

Split Arrow Capital and Split Arrow Capital Brokers (“Split Arrow,” “we,” “us,” or “our”) respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS messaging. By using our website or services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Information that identifies you or can reasonably be used to identify you, such as:
    • Name
    • Email address
    • Mailing address
    • Phone number (including mobile number)
    • Company name
    • Financial information you choose to provide
  • Technical and Usage Information – Data automatically collected when you interact with our site or services, such as:
    • Internet Protocol (IP) address
    • Browser type and version
    • Device type and operating system
    • Pages visited, time spent, and referring URLs
    • Cookies and similar tracking technologies

 

2. How We Collect Information

  • Directly from you when you fill out forms, request information, subscribe to communications, or otherwise interact with us.
  • Automatically when you use our website or services through cookies, server logs, and analytics tools.
  • Through communications such as email, SMS messaging, and phone calls, including those sent or received using our RingCentral-powered SMS services.

 

3. How We Use Your Information

  • Provide, operate, and improve our services
  • Respond to inquiries and fulfill requests
  • Process transactions and send confirmations
  • Send important notices, updates, and promotional messages (where permitted by law)
  • Personalize your experience and deliver relevant content
  • Monitor website performance and usage patterns
  • Comply with legal and regulatory requirements

 

4. SMS Messaging

If you opt in to receive SMS text messages from us, we may use your mobile number to send you service-related updates, appointment reminders, account alerts, or promotional content (where permitted by law).

  • Consent Requirement – You will only receive SMS communications if you have provided express consent.
  • No Third-Party Sharing – Information obtained through the SMS opt-in process (including your phone number) will not be sold, rented, or shared with third parties for their marketing purposes.
  • Opt-Out – You can opt out of SMS communications at any time by replying “STOP” to any message you receive from us.

 

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can manage or disable cookies through your browser settings, though some features of our site may not function properly without them.

 

6. How We Share Information

  • With service providers who assist in operating our website, conducting business, or providing services to you (under confidentiality agreements).
  • For legal compliance when required to do so by law, regulation, or court order.
  • In connection with business transfers such as mergers, acquisitions, or asset sales.
  • With your consent in other situations where you have authorized disclosure.

 

We do not sell or rent your personal information to third parties.

 

7. Data Security

We implement commercially reasonable physical, administrative, and technical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, update, or delete your personal information, or to restrict or object to certain processing activities. To exercise these rights, please contact us using the information below.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the policy was last revised. Any changes will be effective immediately upon posting to our website. Your continued use of our services after updates constitutes acceptance of the revised policy.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Split Arrow Capital / Split Arrow Capital Brokers
Email: will@splitarrowcapital.com
Phone: 561-469-0123